“Flight attendants are on the entrance traces on daily basis not solely making certain our clients’ security, however are additionally calming fears, answering questions, and implementing insurance policies like federally-required face masks,” stated Brady Byrnes, managing director of flight service at American, in a memo to flight attendants obtained by CNN.
“Over the previous week we have seen a few of these stressors create deeply disturbing conditions on board plane,” the memo stated. “Let me be clear: American Airways won’t tolerate assault or mistreatment of our crews.”
The mandate requires masks on all vacationers in airports, airplanes, terminals, trains, buses and boats. It was set to finish on Could 11 however the TSA prolonged it
American’s prolonged suspension on alcohol service comes after the airline reinstated beverage companies
together with alcohol on Could 1 in all of its home premium cabins.
The airline says alcohol will proceed to be supplied in first and enterprise class cabins however solely inflight. Alcohol gross sales have been initially slated to renew on the airline’s essential cabin on June 1, however will stay paused.
“Whereas we respect that clients and crewmembers are desperate to return to “regular,” we are going to transfer cautiously and intentionally when restoring pre-COVID practices,” Byrnes stated within the memo.
“We additionally acknowledge that alcohol can contribute to atypical conduct from clients onboard and we owe it to our crew to not probably exacerbate what can already be a brand new and irritating state of affairs for our clients,” Byrnes stated.
On Could 23, a Southwest passenger was arrested on suspicion of felony battery inflicting critical damage after she allegedly struck a flight attendant throughout a flight from Sacramento to San Diego, in accordance with an announcement
from the Port of San Diego Harbor Police Division.
The flight attendant suffered facial accidents and misplaced two tooth
, in accordance with Lyn Montgomery, president of the union that represents Southwest’s flight attendants.
Following the incident, Southwest made the choice to “re-evaluate the restart of alcohol service on board” and suspended companies indefinitely
In an announcement, United (UAL)
stated Saturday that it’s nonetheless serving alcoho
l on flights which might be greater than two hours lengthy. Equally, Delta (DAL)
stated it’s serving beer, wine and cocktails on its flights.
For the reason that starting of the 12 months, about 2,500 experiences of unruly conduct by passengers
have been reported, together with about 1,900 experiences of passengers refusing to adjust to the federal face masks mandate, the FAA stated in a information launch on Monday
CNN’s Chris Boyette, Pete Muntean, Gregory Wallace and David Williams contributed to this report.